*Terms & Conditions apply, please refer to the page bottom for details
"24-hour Delivery" Terms & Conditions
- Only applicable to deliveries within Hong Kong Special Administrative Region
- Free local shipping would only apply to purchase over HKD 500
- Daily cut-off time is 3PM. eShop customers must successfully place an order before 3PM on any day to enjoy this offer. Any orders placed later than 3PM will be considered an order for the next day.
- No deliveries provided for weekends (Saturday, Sunday) and public holidays
- PicoLabb intends to complete daily deliveries within 24 hours after the daily cut off time. This is not a guarantee that the delivery will be completed by the expected delivery time.
- A special surcharge of HKD 200 will be applied for customers who made and provided specific arrangement delivery time and date but failed to pick up as advised.
- In the weather day scenarios of black rainstorm and typhoon signal no.8 or above, the delivery service for the day and the day immediately after might be impacted. Alternative arrangements will be made and communicated on a timely manner.
- No surcharge for deliveries to remote area and outlying islands, however the delivery time might be impacted
- Should there be any mistake on the delivery information submitted, delivery time might be delayed
- PicoLabb reserves all rights to edit, change and update this terms and conditions with no special notice. Customers are expected to read and understand the terms and conditions before placing and submitting any purchase order. Once a purchase order is submitted, customers acknowledge having read through and understand all applicable terms and conditions.
- PicoLabb reserves the rights to make final decision to all disputes
e-mail inquiry: firstname.lastname@example.org